Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how roseandrowen.com (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

Personal data provided when placing an order, such as your name, email address, shipping address, and payment details.
Order and transaction details related to purchased products.
Device information, including IP address, browser type, operating system, referral URLs, and browsing behavior through cookies and analytics tools.
Marketing preferences if you subscribe to our newsletter or other communications.

2. How We Use Your Data

We use the collected information to:

Process and deliver your orders
Communicate with you regarding your purchase or inquiries
Provide customer support
Send marketing communications (if you have opted in)
Improve our website and user experience
Detect and prevent fraud or abuse

3. Sharing Your Data

We do not sell your personal data. We may share your information only with trusted third parties, such as:

Payment processors: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro
Logistics partners for shipping and delivery
Email marketing services (e.g., Mailchimp, Klaviyo)
Web analytics providers (e.g., Google Analytics)
Legal authorities if required by law

4. Your Rights

Depending on your location (e.g., within the EU), you may have the right to:

Access or correct your personal data
Request deletion of your data
Object to certain types of data processing
Withdraw consent for marketing communications

For requests, please contact us at support@roseandrowen.com.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. For administrative and tax obligations, certain data may be stored for up to 7 years.

6. Cookies and Tracking Technologies

We use cookies to improve site functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings; please note that some features of the site may not function properly if cookies are disabled.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no system is completely secure; we cannot guarantee absolute security of your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact

For questions or concerns regarding this Privacy Policy, you can contact us at:

Rose & Rowen
Website: www.roseandrowen.com Email: support@roseandrowen.com