Return Policy

Return Policy

You have the right to cancel your order within 14 days of receiving it, without providing any reason. After cancellation, you have another 14 days to return the product. In this case, the full amount of your order, including the initial shipping costs, will be refunded.

The return shipping costs from your address to our return address are your responsibility. Please check the courier’s website for the exact rates.

If you exercise your right of withdrawal, the product must be returned in its original condition and packaging, including all accessories and — as far as possible — in the same condition as you received it.

To exercise this right, you can contact us at support@roseandrowen.com. We will refund your order amount within 14 days of registering the return, provided the product has been received in good condition.